Quality and the opinion of our guests are important to us. Only with this we can continually improve our service and eliminate deficiencies on the spot. Furthermore your positive feedback is a constant motivation for us.
The customer satisfaction index offers you an average score based on all guest ratings. It also shows you how satisfied the guests are with the Berghotel Bastei. 100% is the maximum number of points to reach.
We are delighted to have received a very good evaluation from our guests at Holidaycheck and the associated award with the Quality Selection 2019 certificate. Thank you very much!
Booking.com - Guest Review Award 2018
Thanks to our many positive guest reviews on Booking.com, we have been awarded the Booking.com Guest Review Award 2018. We are very proud to receive this award and like to give thanks to all our staff on.
Interested in how our guests liked our hotel? Independent guest feedback can be found at Trivago, for example.