Reviews
Quality and the opinion of our guests are important to us. Only with this we can continually improve our service and eliminate deficiencies on the spot. Furthermore your positive feedback is a constant motivation for us.
Customer Alliance
Customer Alliance is an independent evaluation service for companies providing assistance in obtaining authentic guest feedback. A questionnaire is sent to all overnight guests. Therefore, every single review you can see here is given by a real guest without the possibility to manipulate it. Only guests who have actually stayed at Berghotel Bastei can leave a review.
The customer satisfaction index offers you an average score based on all guest ratings. It also shows you how satisfied the guests are with the Berghotel Bastei. 100% is the maximum number of points to reach.
The customer satisfaction index offers you an average score based on all guest ratings. It also shows you how satisfied the guests are with the Berghotel Bastei. 100% is the maximum number of points to reach.
